Telephone Systems for Businesses

12 Sep

 One of the essentials of a business is a good communication system.  The workers will be able to communicate effectively in a time-saving manner.  It is recommended that the business owners should have effective communication systems.  Most business owners prefer telephone systems because of the minimal movements within the business. The telephone system will also be useful in getting feedback from other business stake holders such customers, suppliers and creditors.  Several types of telephone system are available from which the business owners can choose from.  Therefore, in this article, I will highlight the features of some of the different types of telephone systems.

Grandstream systems involves the installation of a business line and then connecting it with the mobile numbers of different workers.  The phone calls to the business line are directed to the designated employee phone numbers through the call-forwarding feature.  The system also has several other features such as automated receptionist, voicemail, and call screening.  Most business that has its employees based in locations away from the business prefer this type of telephone system.  Therefore, incoming phones calls to the business line can be directed to the employees who are not available in the business premise at the moment.

 Traditional landline Telephone Systems relies on the network provided by the existing telecommunication companies.  The system is also known as public switched telephone networks and uses the companies copper wiring.  The operation of the landline telephone system can only be achieved by the installation of a private branch exchange (PBX).  The purpose of the hardware is to enable phone extensions and facilitate other functions such as call directories and call transferring. The system is recommended for large businesses that have the financial capabilities to pay the IT experts and maintain the system.  Landlines is also good for businesses experiencing low internet speed.

VolP telephone system is another type of telephone system that is an upgrade of the landline system. It relies on existing company provided network connections instead of the copper wiring.  The VoIP system also has other features such as automated attendants and call queues.  The system can also be integrated with computers to enable other features such as internet voicemail.  The workers can also access the business line using their individual phone numbers. The systems is cheaper as compared to landline and the process of installation is also simple.

 On-Premises VolP requires the installation of a PBX hardware so that the phone system can work. The system is expensive to install because of the purchase of the equipment but in the end you will enjoy a reliable and effective communication.  The system guarantees privacy of communication since you will have total control.  You will need to hire experts to maintain and set up the system.

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